On the left hand size of the console you’ll see the power board, at the front of the power board you’ll see a plastic plug with 6 pins sticking up, these pins come up through the power board from the motherboard below. Take the modem off, and undo the 4 screws on the bottom of the console, then take the upper half of the case off (make sure you’ve removed any discs). It should be quite easy to fix, and all you’ll need is a screwdriver. There seem to be quite a few common problems with Dreamcast consoles, the most common is it randomly resetting itself.
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